Job ID#


Job Description & Purpose

Review all assigned funded mortgage loans to ensure they meet all investor, regulatory and legal requirements, ship for sale to investor or secondary market and resolve investor conditions in a timely manner.

Duties and Responsibilities
  • Audit funded mortgage loans to verify loan package qualifies for purchase
  • Prepare and ship funded mortgage loans to investors or secondary market using Encompass 360
  • Resolve post-closing issues and clear deficiencies within 48 hours of receipt
  • Provide proactive communication to customers, Loan Officers, Processors, Closing Agents and other business partners involved in the loan transaction
  • Meet business goals as established by management
  • Performs other job-related duties as assigned
  • Desire to develop and employ talents to make an impact during a long-term career.
  • Mortgage operations experience required with preference of QC / Post-Closing experience
  • Familiarity of state and local mortgage closing/funding requirements
  • Customer experience focused: empathetic, caring and driven to resolve client and team member issues and concerns
  • Possess exceptional organizational and communication skills with strong attention to detail
  • Ability to handle multiple tasks, take on new responsibilities and prioritize work in a deadline intensive environment
  • Ability to prioritize/re-prioritize, problem-solving skills
  • Experience with Encompass 360 preferred.
Company Benefits
  • Base pay range: $17.30 – $24.04
  • Quarterly Bonus: Discretionary based upon personal and operation performance
  • Remote Positions
  • Robust Medical, Dental, Vision Insurance
  • 401k
  • Life Insurance
  • Paid Time Off
  • Paid Holidays
Job Overview

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